From The Playbook

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5 Money Leaks I Found Opening A Jar Of Peanut Butter
Why the leak hunt is the easiest thing anyone can sell an operator, and what builds margin instead
 • Jeffrey Summers
The Quagmire of Franchising
Seventeen bankruptcies, nine controls, and the hour of work that tells you the actual size of your authority
 • Jeffrey Summers
The Revolution You Just Read About Ended Two Years Ago
A 2024 operations story reached operators this week as news. Two years of audited results are attached to it now, and they say something different than…
 • Jeffrey Summers
1,000 Restaurants Bought The Same Operation Last Month
There is an industry built to sell you operating parts, and the economics require that whatever it sells work in four thousand restaurants. That…
 • Jeffrey Summers
The Yes Is The Product
Why the accommodation you negotiated hardest for is the line nobody priced, and what to do with the capacity it was eating.
 • Jeffrey Summers
You Did Not Build A Restaurant, You Rented A Trend
The trend was demand you did not create, could not renew, and spent the window mistaking for a business.
 • Jeffrey Summers
The Restaurant Industry Only Owns One Dictionary
The restaurant industry describes transactional machinery in relational language, and it has no second dictionary to catch itself with.
 • Jeffrey Summers
The Hospitality Gospel Was Written At $300. You Are Running At $65.
The principle scales across the gap. The moves do not. Which is exactly what the counsel class has never taught.
 • Jeffrey Summers
The AI Adoption Number Is Telling On You
Every restaurant industry report on AI is measuring one portfolio and reporting it as if it were the other. Here is the physics they are hiding.
 • Jeffrey Summers

August 2026

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