Start Here
You found this newsletter for a reason.
Maybe someone sent you a post. Maybe you came from the book. Maybe you typed something into a search bar that brought you here. It doesn’t matter how you arrived — what matters is what you do next.
Read this first.
Start with the Introduction Preview — a curated excerpt from the opening of The Operator’s Playbook. It tells you who this newsletter is for, what the argument is, and why it exists. If that resonates, everything else here will too.
What this newsletter is.
From The Playbook is field notes from 44 years on the stage. Every post is drawn from the same five fundamentals the book is built on — Perspective, Product, People, Performance, Profit. No trending topics. No industry gossip. No content for content’s sake.
Each post carries one idea, worked through completely, with something you can do differently tomorrow.
How it works.
Posts publish when there is something worth saying. Subscribers get every post in their inbox — free, no algorithm, no paywall.
If you want the book, it is available for pre-order at jeffreysummers.com/the-operators-playbook.
If you have a question or want to talk about your operation, reach Jeffrey directly at Jeffrey@JeffreySummers.com.
Now read the first post and decide if this is for you.